How we review casinos
Every casino in our database goes through a seven-day testing window before we publish a verdict. The process is deliberately boring — we want predictable, repeatable signals, not anecdotes.
Each test cycle covers four areas: onboarding (signup friction, KYC turnaround, first-deposit speed), gameplay (lobby breadth, demo availability, mobile reflow), banking (deposit confirmation latency, six test withdrawals across supported methods, fee disclosure accuracy), and support (chat queue times in three peak windows plus one off-peak, email turnaround, knowledge-base coverage).
What we score
The overall rating is a weighted average of five sub-scores, not a vibe check:
- Games (20%) — catalogue breadth, provider mix, demo coverage, search/filter usability
- Bonuses (20%) — welcome offer value, wagering reasonableness, fine-print clarity
- Support (15%) — live-chat response times, email reply quality, knowledge-base depth
- Payments (25%) — withdrawal-speed SLA adherence, method breadth, fee transparency
- Mobile (20%) — responsive coverage, native-app quality (if any), table reflow
Payments carries the largest weight because withdrawal-speed problems are the single biggest source of player complaints across the industry. We weight it accordingly.
Editorial independence
We earn commission on referrals via affiliate links, which is how the site funds itself. That income does not buy a higher rating. The scoring rubric is fixed, sub-scores are computed before the overall rating is rounded, and the verdict is signed off by a different editor than the one who tested. Operators do not see the review before publication and cannot request edits after.
If we get something wrong, we’d rather hear about it. Fact-correction requests go to the contact page and are processed within five business days — corrections are dated and disclosed at the bottom of the affected page.
Responsible gambling
This is an affiliate site, but we do not promote gambling to anyone who is at risk. Every page on this site links to BeGambleAware.org and shows the 18+ age gate prominently. We do not run “winning streak” copy, fake countdown timers, or any of the other dark-pattern tools that affiliates sometimes lean on. If you or someone you know has a gambling problem, the right move is to talk to a professional, not to take advice from a casino review site.